General Returns Policy

You may return new, unopened items sold and fulfilled by PowerDVDStores.com within 30 days of delivery for a full refund.
 Items should be returned in their original product packaging.  

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.  
This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).  We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Partial refunds will be issued for the following :

-         Most items that are returned more than 30 days after delivery
-         Any item that has obvious signs of use
-         Any DVD that has been opened/taken out of its plastic wrap.  If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.
-         Any item not returned in the condition it was received.

Orders that were delivered more than 30 days ago will receive only a partial refund if you do choose to return it.